Divico

Goose Beck Cottages are situated in the Vale of York with good access to York, Harrogate and other Yorkshire towns, spectacular countryside and local attractions. The city of York is very picturesque with cobbled streets surrounding the Minster. There are a wide variety of interesting museums including the Railway Museum, Castle Museum and Jorvik Viking Centre. The spa town of Harrogate is home to the most northerly RHS Garden at Harlow Carr as well as the Harrogate Convention Centre. Wetherby Racecourse is nearby, with further racing at York and Ripon. The North York Moors, Dales and Coast are easily accessible for day trips. There are several good local pubs in the area for lunch and dinner.

Leeds Bradford International Airport 21 miles

York Railway Station 9.6 miles

A1M motorway 5 miles

Shop 0.7 miles

Pub 0.7 miles

Goose Beck Cottages Terms and Conditions 2026

Bacchus, Divico, Phoenix, Rondo and Solaris

1. Introduction
   • We are Goose Beck Cottages Limited (“We”, “Our”, “Us”) of Bilton Grange, Tockwith Lane, Bilton-in-Ainsty, York, YO26 7NZ.
   • By booking with Us, you confirm that you accept these terms and conditions.

1. Your use of the Cottage
   • The accommodation can only be used as a holiday letting for the period of your booking, and you have no further rights. No booking is an ‘Assured Shorthold Tenancy’ or protected under the Protection from Eviction Act 1977, or any similar applicable legislation.
   • The accommodation is available for your personal, non-commercial use only. You may not offer for resale any accommodation.

1. Website details
   • Website descriptions and photos are intended to present a general idea of the accommodation and its facilities or services and are not recommendations. There may be differences between the actual accommodation and its description. Some facilities may be unavailable or restricted and We will notify you if We become aware of this.
   • Wifi availability is provided for pleasure, not for business use, and is subject to network conditions and is not guaranteed.
   • We are not responsible for inaccurate or misleading information about the accommodation unless We have been negligent. We will correct any known inaccuracies promptly.
2. Managing your booking
   • You must be i) at least 18 years old at the time of booking; ii) be authorised to make the booking by all adult party members; and iii) ensure that they are aware of, and agree to comply with, these booking conditions.
   • You are responsible for making all payments to Us.
   • You must ensure that all information you provide to us is true, accurate, current and complete. You must update Us promptly if your details change.
   • You are responsible for satisfying yourself that the accommodation and location meet your party’s needs before booking.
   • You must inform Us in writing of any medical condition or disability affecting you or any party member, and any special requests, before confirming your booking. Goose Beck Cottages cannot guarantee that such request will be met and We may cancel your booking without any liability to you.
   • Once We have received the required payment from you, We will send you written confirmation of your booking. This is when your binding contract begins.
   • We reserve the right to refuse any booking before We send written confirmation. If We do so, We will let you know promptly and refund you, We have no legal or financial responsibility to you.
   • As soon as you receive your confirmation, please check the details carefully and let Us know immediately if anything is incorrect. We are not responsible for any errors in any documentation, except where the error is made by Us.
   • Even if We have sent you a written confirmation, We have the right to cancel a booking where there are reasonable grounds to believe that (i) the booking is not legitimate; (ii) you are likely to breach these booking conditions or any restrictions or requirement stated on the accommodation advertisement; (iii) you have provided incorrect information; (iv) you have behaved in a vexatious, abusive or unlawful manner to Goose Beck Cottages, or Our staff. If We cancel your booking in these circumstances, We will tell you in writing and We will not have any legal or financial responsibility to you.
   • We recommend that you take out travel insurance to cover you and your party’s needs for your total stay.

1. Payment
   • When you book you must pay the whole stay at the time of booking. No confirmation will be sent until the full amount for the total cost has been received.
   • You must pay by debit or credit card or bank transfer, and We only accept payment in pounds sterling. There is no charge for debit or credit card payments or bank transfers. However, if your bank refuses to make payment for any reason, an administration charge of £35 will apply.

1. Pricing
   • The prices charged are constantly under review. Prices of unsold accommodation may increase or decrease at any time. The confirmed price will be provided by Us when you book.  As changes and mistakes can happen, it is your responsibility to verify the price and details of your accommodation at the time of booking.
   • All quoted prices included any taxes and charges which may apply at the time of booking. Any changes in tax rates or government charges may result in additional amounts becoming payable post-booking.
   • We can pass on to you, after We have confirmed your booking, all costs or charges which are connected with your booking.
   • Prices are for the entire accommodation and are not per person. There cannot be more people that the accommodation advertises, the maximum number per Cottage being 2.

1. Changing your booking
   • Contact Us if you would like to change any element of your booking. We cannot guarantee that We will be able to meet your request, but We will do our best.

1. Customer Cancellation
   • No refunds are payable if you cut short your stay or reduce the number of guests on the booking.
   • You must notify Us if you wish to cancel your booking after it has been confirmed. The day We receive your notice to cancel by phone or via email is the date on which We will cancel your booking.
   • If you cancel your booking more than 28 days prior to the start of the booking you will be entitled a refund of 75% of the total cost.
   • If you cancel your booking 28 days or less prior to the start of the booking you will receive no refund.

1. Cancellation by Us
   • If for any reason We must cancel your booking, you may choose to:

• Obtain a refund of the amount paid by you for the booking.
• Reschedule your booking to an alternative date.

1. Accommodation rules
   • Arrival and departure: You may arrive at your accommodation at any time after 4pm on the first day of your booking and must leave by 10am on the last day. If your arrival is delayed beyond 8pm on the start date, you must notify Us.
   • Behaviour: We can deny access to the accommodation or end your stay if anyone in your party behaves unreasonably, causes offense or damage, disrupts others, or violates booking conditions or restrictions on the accommodation advertisement. If We believe this is likely or if any such behaviour occurs, the contract will end, you must leave immediately, no refund will be given, and you will be responsible for any costs incurred by Us due to your behaviour. We will have no further responsibility to you. You and your party agree:

• To keep the accommodation clean and tidy, and leave it in the same condition as your found it, (if, in Our opinion additional cleaning and/or repairs are required, you will be responsible for the cost);
• Not to use the accommodation for any illegal or commercial purpose;
• Not to sublet the accommodation or any part of if or otherwise allow anyone not in your party to stay;
• Not to behave in an anti-social manner or act in a way which may disrupt or affect the enjoyment of others;
• To comply with any restrictions or requirements specified in the accommodation advertisement, such as regarding party composition to not exceed 2 people; and
• That failure to comply with the above will result in your booking being cancelled and We will not have any legal or financial responsibility to you.
  • Damage: You are responsible for the actions and omissions of all guests staying at the accommodation during the booking and agree to pay Us for all costs incurred as a result of any breakage or damage in or to the accommodation caused by you, your party or anyone you invite round. If you discover anything is damaged on arrival, please notify Us.
  • Maximum occupancy: You and your party agree to follow the maximum occupancy for overnight stays as stated on the website and to obtain Our consent for any visitors or events (such as parties/celebrations or gatherings). You must tell Us before booking if your group booking is a stag/hen party. We reserve the right to refuse these bookings.  Failure to comply with these obligations could result in cancellation of your booking, refusal of entry to accommodation or repossession, with no refund payable to you and no responsibility on the part of Us.
  • Smoking (including e-cigarettes) is prohibited in all accommodation and outside in public areas, including shared facilities.
  • Right of entry: We reserve the right to enter the accommodation i) without prior notice in special circumstances including emergency situations (for example if repairs need to be carried out) or if there is a breach, or suspected breach, of booking conditions or any other applicable terms; and ii) on reasonable prior notice to conduct inspections, including cases where you have reported issues with the accommodation. By agreeing to these terms, you consent to granting Us such access.

1. Animals
   • Pets: dogs (unless a registered assistance dog) are not allowed unless the accommodation advert specifically says that they are.
   • We cannot guarantee that pets have not stayed in your chosen accommodation. We do not accept any responsibility for any pet related health reactions.
   • The following dog terms apply:
     • Dogs must be under strict control at all times while in or at the Property;
     • Any fouling must be cleared up without delay;
     • Dogs must not be left alone in or at the Property or elsewhere at any time;
     • Dogs are not permitted in bedrooms, or on any furniture, especially soft furnishings;
     • There is no guarantee that any area is suitable, secure or impenetrable to pets;
     • No “dangerous dogs” are allowed;
     • Dog owners must ensure that their pets are free from parasites and fleas before they occupy the Property. Failure to do so may incur subsequent charges;
     • Young dogs (i.e. puppies less than 6 months’ old) must be declared to Us at the time of booking and authorised by the Us;
     • You will be liable for any damage caused by any dog connected to your party. Any damage is to be reported to Us immediately.  An additional cleaning required, that may incur an additional charge, will be at the Our discretion.
   • No other pets or animals are allowed.

1. Complaints
   • Complaints about Our booking process. You must tell us promptly (in writing) and before travelling about any complaints with Our booking services. You must give us time to respond.  We will not be liable for more than the value of the booking.
   • We do not exclude or limit what We will be legally responsible for, including if death or personal injury is caused because of Our negligence, or for any criminal act We may commit. We cannot be held responsible for i) noise or disturbance which come from beyond the boundaries of the accommodation, or which is beyond Our control, ii) the failure of public utilities such as water, gas and electricity; and iii) changes or closures to local services or attractions mentioned on Our website.  Even if everything goes wrong and you do not receive any benefit from the stay, and We are found to be wholly or partly responsible to you, We limited the maximum We will be liable to pay you to three times the rental cost of the accommodation.
   • Complaints about your accommodation. If you have a complaint about your accommodation or suffer an accident in it, you must: i) tell Us promptly; ii) allow Us a chance to react/put right any issues before your departure; and iii) communicate with Us directly about any follow up.
   • Formal complaints. If you feel that a complaint has not been resolved to your satisfaction, please put your complaint in writing (with any photos). We do not accept formal complaints or accident notifications by social media.
   • Events beyond Our control. Unless otherwise stated in these booking conditions, We are not responsible, nor will We compensate you, for events beyond Our control which could not be avoided, despite reasonable measures. Examples are warfare, terrorism, civil strife, significant health risks (eg. epidemics, pandemics), weather, natural disasters, government or authority actions, industrial disputes/strikes, failure of utility services, lock closures, fires, leaks, unavoidable transport issues and similar events.

1. Privacy
   • We are registered with the Information Commissioner. We process your personal information in line with GDPR guidance.

1. Other terms
   • No representative, agent or salesperson has the authority to amend or waive any of these booking conditions. No amendment, variation, or waiver of any of these booking conditions will be valid or have any effect unless accepted by Us in writing.
   • Any dispute, claim or other matter which may arise in relation to your booking will be governed by English law and you agree that any dispute will be dealt with exclusively by the courts of England.
   • If a court or regulatory agency with proper jurisdiction determines that a provision of these booking conditions or any contract to which they apply is invalid, void, or unenforceable, that provision will be interpreted in a way to reflect as closely as possible the original intentions of the parties. If any provision is found to be invalid, the rest of these booking conditions will remain effective to the fullest extent permissible by applicable law.